Effective Date: February 15, 2025
 

At Spark Your Journey, we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose personal information obtained through our website, applications, and other services. By using our services, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We collect various types of information from individuals who interact with Spark Your Journey, including but not limited to:

• Personal Information: Name, address, email, phone number, date of birth, and other identifying information.

• Financial Information: Payment details, donation amounts, and related financial records.

• Application Information: Details provided in applications for assistance, including personal circumstances, family details, and financial status.

• Volunteer Information: Skills, experience, availability, and other details provided by volunteers.

• Usage Data: Information about your interactions with our website and services, including IP addresses, browser types, and access times.

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2. How We Use Your Information

We may use the information collected for various purposes, including but not limited to:

• Processing applications for assistance and providing personalized support.

• Communicating with applicants, donors, and volunteers regarding their engagement with Spark Your Journey.

• Improving our services, website, and outreach efforts.

• Conducting research and analysis to better understand the needs of those we serve.

• Complying with legal obligations and protecting our rights.

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3. Sharing and Disclosure of Information

We may share or disclose your information with third parties under the following circumstances:

• Service Providers: We may engage third-party companies to provide services on our behalf, such as data processing, payment processing, and communications.

• Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations or protect the rights and safety of Spark Your Journey, its users, or the public.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

• With Your Consent: We may share your information with third parties if you give us explicit consent to do so.

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4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

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5. Your Rights and Choices

You have the right to access, correct, or delete your personal information held by Spark Your Journey. You may also opt-out of receiving communications from us by following the instructions provided in our emails or contacting us directly.

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6. Children's Privacy

Our services are not directed towards children under the age of 13, and we do not knowingly collect personal information from children without parental consent.

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7. Changes to This Privacy Policy

Spark Your Journey reserves the right to update or modify this Privacy Policy at any time. We will notify users of any significant changes through our website or other communication channels.

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8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at info@sparkyourjourney.org.

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By using our services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.